By accessing or using Kointage (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction (whichever is greater), to use Kointage. By using the Service you represent that you meet this requirement.
2. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
- Reverse-engineer, scrape at scale, or attempt to extract source code from the Service;
- Use automated means to abuse rate limits, AI quotas, or paid features;
- Resell, sublicense, or republish Service output as your own product;
- Upload malicious content, attempt to compromise other users, or interfere with platform integrity;
- Use the Service to manipulate markets, coordinate pump-and-dump schemes, or facilitate insider trading.
3. Subscriptions and Billing
Paid plans (currently “Pro” and “Enterprise”) are billed on a recurring basis through Stripe. By starting a subscription you authorize us to charge your payment method on each renewal date until you cancel. You can cancel at any time from your account settings or via the Stripe customer portal; cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods except where required by law.
4. AI Output
Kointage uses third-party AI providers (currently Anthropic) to generate analysis, charts, and conversational responses. AI output is provided “as is” for informational purposes only and may be inaccurate. See our Financial Disclaimer for details. We do not use your prompts or messages to train third-party models.
5. Account Termination
We may suspend or terminate your account if you violate these Terms, abuse the Service, fail to pay subscription fees, or engage in conduct we reasonably believe to be harmful to other users or the platform. You may delete your account at any time from your account settings.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOINTAGE AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, TRADING LOSSES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
7. No Warranty
The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uptime.
8. Indemnification
You agree to indemnify and hold Kointage harmless from any claim, loss, or liability arising from your use of the Service, your violation of these Terms, or your violation of any third-party right.
9. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
10. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which Kointage is organized, without regard to conflict-of-law principles. Any dispute shall be resolved through binding arbitration on an individual basis, and you waive any right to participate in a class action.
11. Contact
Questions about these Terms can be directed to legal@kointage.com.